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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Value Great value, clean and quiet, free 'grab and go' breakfast.
I chose this hotel for its location _ perfect. It was pleasant. I attended my nephew's wedding and the reception with ease. The Catholic Church and Country Club were easy to get to. The hotel was easy and we'll lit when returning at night.
Business response:
Thank you for posting such a wonderful review. I’m so pleased to read that we were able to accommodate your needs with our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Safe and adequate Older but undergoing renovations. Room was a huge suite and very comfortable. Location isn't scenic but is safe and very accessible. Price was right.
Business response:
Thank you so much for posting a review of our property. It’s great to read that you had a positive stay and enjoyed our comfortable rooms. I’m thrilled that you found our hotel to be a good value! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
The attendant was extremely friendly and helpful.
Business response:
Thank you for taking the time to write a review of your experience with us. I truly appreciate your kind comments about our staff and their exceptional customer service. I’m glad that we were able to provide you with a great stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Strange... The couch was very comfortable. It was odd that the room had a kitchette, but had no dishes, glasses, pots and pans,silverware, etc. The property also did not have an ice machine. The front desk staff, different people at check in and check out, were not friendly or helpful. Limited parking at this property.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as providing each guest with professional customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all... read more
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 4.1 star rating with 1,014 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.