Extended Stay America - Austin - Northwest - Research Park

Edmund 

on Expedia

a year ago

This place checks every block on the “places I’d never stay again” list. The room we were assigned already had someone in it. It smelled bad. It seemed unsafe. I was worried my car would get broken into. The people in the lobby and outside smoking made it look like a rehab facility. As we cancelled and we’re leaving, a nice woman staying there congratulated us for “escaping”. I’m only rating this a 1 because there is is no 0. 

Carlos 

on Expedia

a year ago

Dirty 

Jake 

on Expedia

a year ago

Hotel was in poor condition. Only one vending machine in the hotel and it was broken but with no sign saying it was so. So the only place to get water was from the sink in your room or leave the hotel. The hotel appeared to be understaffed, and while the one gentleman who was working was kind, he seemed to have a lot on his plate and was forgetful. We initially had to go back down after we got to our room and there was no sleeper couch even though we had booked a room with a sleeper couch. We asked him for the next available... read more

Embrya 

on Expedia

a year ago

I was walking to the front desk for some necessities and over heard a couple fighting. You could hear someone chamber a gun and a man saying "oh so you're going to kill me b**ch" then sounded like he tossed her across the room. Crazy. Also, there are pitbulls being walked around with NO LEASH. Cops are in and out of this area. The breakfast is grab and go. Only consist of muffins, bars, and oatmeal. The rooms are half cleaned. Roaches crawl from out of the drains. Hallways smell like marijuana and cigarette smoke. Paint is c... read more

Ryan 

on Expedia

a year ago

Convenient location to the Domain. The room left a lot to be desired, bugs in the shower, clogged toilet, vinyl flooring coming up, water pipes when someone showers in next room sound like a freight train. I would gladly pay the extra $25 for a better room elsewhere.