Extended Stay America - Austin - Northwest - Research Park

Sylvia 

on Expedia

2 years ago

Not happy The whole hotel is run down and dirty. It is not appealing to the eye and the room was filthy. Had a dirty sock on the ground in the bedroom but that was nothing compared to the run down interior. The website is VERY deceptive and you should be ashamed of yourself!! 

Edith 

on Expedia

2 years ago

This hotel is run down and not maintained. In our room, the carpet was badly stained, the couch was stained and disgusting, the hallways did not appear to have been vacuumed in days, and our sink was stopped up. Would not recommend. 

Sidney 

on Expedia

2 years ago

dirty, roaches, & neglect. i showed up around 1045pm to check in (to the room i already paid for) to find that they had given away my room and the only available rooms were not quite clean. i was exhausted & said if they will finish cleaning the following day i will suck it up for one night. they never came to clean it nor did i see any employees for the remainder of my stay. after i showered german roaches began emerging from all the drains in the room. when i went to go complain instead of finding staff at the front desk i... read more

Deb 

on Expedia

2 years ago

My 2nd room was better rhan my first: noisy AC, covered smoke detectors, dirty sheets, last cleaned-when? Definitely not comfortable for a single woman to stay in… choose carefully if you decide to stay. 

Gilbert 

on Expedia

2 years ago

This place was horribly dirty and smelled of pot