Extended Stay America - Austin - Northwest - Research Park

Anonymous 

on Expedia

4 years ago

DO NOT BOOK! I've never left a review before but this hotel has a special place in my heart. Wife and I took a trip to Austin to see friends and family. First hotel booked since COVID began and I forgot to read reviews. Terrible mistake. We booked two nights but only used one. You could not have paid us enough to stay again the second night. Upon arrival, we noticed this hotel is located within 50ft of a homeless camp located under the overpass. As soon as we parked, a sketchy individual was peeking inside my truck. The hall... read more

Anonymous 

on Expedia

4 years ago

The hotel was overbooked, there was no hot water, broken fixtures, leaking faucets, no shower curtains, mold in the shower walls..... 

Imelda 

on Expedia

4 years ago

Would not stay ever again The check in was awful. The front desk woman was extremely rude . The room has holes and spots that were covered over and not painted or finished. The room smelled. It was not a good experience 

Anonymous 

on Expedia

4 years ago

Horrible, no help, no coffee, staff is Horrible. Horrible Horrible Horrible. It is also dirty and everything is closed because of covid no breakfast, no coffee in the room, no conditioner or shampoo.