Extended Stay America - Austin - Northwest - Research Park

Anonymous 

on Expedia

5 years ago

Trash in the hallways, chemically smell in room, broken furniture, inacessible or dangerous outlets. bed was comfortable (i like a harder mattress). unkempt outside - lots of dog poop uncleaned up. have stayed at extended stay's before, this one was definitely on the more run-down side of the chain. if you need a cheap room and are willing to accept these issues, then it's a deal...but you can find better. 

Andrew 

on Expedia

5 years ago

i will not stay there again I was traveling for work, I do construction. When I arrived it took 10 mins for front desk to come to counter. There was trash in stairway. Room was nice, I didn’t use kitchenette. I had my trailer broken into. The hotel doesn’t have surveillance cameras. 

Janelle 

on Expedia

5 years ago

Don’t! Dirty, awful hotel 

Peggy 

on Expedia

5 years ago

Run First time to stay with this hotel. I felt like the staff was stressed out. The bathroom sink was plugged the whole time during 2 day stay. I was really wanting to take a bath. But the tub looked liked grout was just slapped in there. Three times I had to ask for bath towel. I was Only provided wash clothes and hand towels. Front desk gentleman Salavon (I believe that’s his name). Was kind enough to bring me some. Also floor by the air conditioner was really wet. Just overall poor management. 

Billy 

on Expedia

5 years ago

My stuff was stolen from my room, there were roaches, the first room they put me in had a shattered television and was filthy. The second one was better but i found a used sex toy in the kitchen cabinet. It was obvious that surfaces werent wiped and to top it all off my car was vandalized in the parking lot.The place is full of shady people coming and going and the halls were filled with debriam 

Shanetra 

on Expedia

5 years ago

Not good Jusy wasnt good at all.