Extended Stay America - Austin - Northwest - Research Park

Anonymous 

on Expedia

5 years ago

El peor hotel que me he hospedado La Habitación súper sucia, el sofá cama tenía una toalla mojada y las sábanas manchadas, llame a servicio de habitación y nos dejaron solo sábanas no acomodaron la cama, la habitación olía a húmedo, la ducha del agua de la bañera estaba despegada de la pared, el lava año sucio y manchado de algo rojo. El desayuno es un desastre, es el peor hotel que nos hemos hospedado 

Joseph 

on Expedia

5 years ago

Awful stay I paid my fee for the hotel on hotels.com. I arrive at the property to check in and the hotel rep night clerk try to charge me an additional $50 because she said the payment was not paid to you guys. I had to pay extra money to my Lyft Driver until I was able to get through to hotels.com representative. The hotel had cockroaches I feel like the night clerk was trying to get extra money out of me I had to wait an additional 35 to 45 minutes to get all this settled it was cold I would like some help 

Meagan 

on Expedia

5 years ago

DO NOT BOOK HERE Worst hotel ever. Ride rude staff. 

Anonymous 

on Expedia

5 years ago

Not cleaned, smelled very bad, noisy guests, no phone in room to contact front desk 

Anonymous 

on Expedia

5 years ago

Smh When I turned in the heater in the room, the fire alarm went off. No working light in restroom. Kitchen never seemed used, so it just looked old. Fixtures old. I was cold, not having the extra heat. Not enough blankets. I figured the shower /tub was old, and that’s why the lights didn’t work. So you wouldn’t have to see it. 

Anonymous 

on Expedia

5 years ago

Bad experience. Did it like the place. Was not clean at all