Extended Stay America - Austin - Northwest - Research Park

Leticia 

on Expedia

6 years ago

The room was filty -breakfast was horrible . Dirty water in the sink & toilet. Hotels .com take this hotel of your list. 

Misty 

on Expedia

6 years ago

Horrible experience! Hotel tried to double charge us at check in and run our card again even though we paid online through website. The room was very run down, bathroom was in need of repairs, tub was filthy, lock on door was broken, bugs crawling around in bathroom. Very disgusting! 

John 

on Expedia

6 years ago

Terrible, terrible place to stay. They lied about the amenities: no "on the go breakfast" available at all. Channel 29 on the TV is supposed to be the cartoon network for the kids, but it had sound but no picture. No remote control. The pool was full of leaves and closed, the main reason we went there. Office chair had cobwebs on the back and white stains on the black seat bottom. The pull out sofa was full of brown stains. Room 207 has a red splatter stain on the wall next to the bed (blood????) Holes in the lampshades. Whi... read more

Anonymous 

on Expedia

6 years ago

Not as I expected very loud to the highway and you can hear all the traffic 

Kewlkissy 

on Expedia

6 years ago

We were late getting in to town. So they canceled our whole stay. So i was just out $150.00. They just kept telling me there was nothing they could do.. 

Anonymous 

on Expedia

6 years ago

Smells like urine. Room was old and filthy. It looks 

Chris 

on Expedia

6 years ago

Terrible Dirty room, poor service Embrassed I used this hotel for business