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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were no towels or shampoo in my room. Just one bar of soap for the sink. In fact, the hotel was out of shampoo for my whole visit and could not provide any on request. There was some sort of bug infestation. I killed at least 5 - 7 beetles in my room each day.
Very very bad experience Rooms are not clean. We have to change 3 rooms in single night
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The bed was stiff, the pillows were terrible. I booked a double room and got a single. The included breakfast was nothing but oatmeal and stale granola bars. The paint inside the microwave was peeling and it was rusty underneath. The shower curtain was so short it didn't even reach the bath tub and every time we showed the floor got soaking wet. The pull out couch came with no sheets, no pillows and black streaks all over the mattress
The property is very old and hasn't been updated in a long time. The shower didn't work well and there was mold in it. The towels were very thin. The staff was consumed with her cell phone and her personal problems. I would not recommend this hotel.
The floor I was on smelled badly. The elevator was out of service. The room was spacious but the carpets and bathroom needed to be cleaned. On a positive note, the employees were very friendly and accommodating
Over booked and found myself no where to stay.....
The hallways were so dirty with trash all over the floor. The keys didn’t work. The room looked dirty. The restroom tub looked like it needed to be replaced. There wasn’t enough towels and only one roll of toilet paper that was started. The stuff were okay. Overall it was not a good experience and I don’t believe I would stay here again.
Worst in Clean The place they maintain was horrible even I didn't take bath .
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 2.7 star rating with 2,283 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.