Extended Stay America - Austin - Northwest - Research Park

Traveler 

on Expedia

6 years ago

Not very well maintained, with a worn down look and feel, along with issues related to the phone, TV, and doors. 

LUIS ANTONIO 

on Expedia

6 years ago

No recomendable Realmente el hotel es muy sucio, había hasta cucarachas, no hubo desayuno más que un día y sólo fueron muffins y avena, no hacen el cuarto aunque lo dejes programado y por un costo de 10 dólares, nada recomendable 

Luis 

on Expedia

6 years ago

Worst experience ever! Worst experience in my life,customer service horrible 

Anonymous 

on Expedia

6 years ago

The lobby, hallways, breakfast room, elevator is all extremely dirty old and outdated. Please invest in new flooring or more dedicated staff to keep the property clean. I was given 4 cards to my room none of which worked. Getting into my room was very difficult and frustrating 

Gray 

on Expedia

6 years ago

The hotel was dirty and front desk person was rude. We were put in an occupied room first, then a room with paint in the Charlie’s. No Tv in the bedroom, no cable and fire alarm hanging off the wall. The residents were obviously mostly workers from the hotel. Walking up the corridor smelled of trash and fish. The floor we were assingned to smelled of cigarettes, the floor was dirty. My husband and I were unable to stay at the hotel. It was disgusting. 

Nancy 

on Expedia

6 years ago

Bad experience The pillows where horrible I had a headache next day because of that, also the light in the restroom didn’t work and the water drip in the bathroom was really annoying