Extended Stay America - Austin - Northwest - Research Park

Anonymous 

on Expedia

7 years ago

Absolute horrible hotel. Anything you can think about horrible this hotel has it. If there is any minus rating. This hotel would have get the highest. Do not even think to book this hotel. Your money will be waste and you will be in endless sufferings. 

Anonymous 

on Expedia

7 years ago

Disappointing run-down hotel The hotel was dirty and rundown . Holes in walls, bad paint, smelled, had to ask for toilet paper at front desk, no bags for dirty laundry and the continental breakfast was granola bars! REALLY?? Very disappointing!! 

Anonymous 

on Expedia

7 years ago

Do not stay here. Worst hotel ever, smell horrible, everything is so dirty. 

Amy 

on Expedia

7 years ago

You get what you pay for Price was very reasonable but I guess you get what you pay for. There was a dead roach on the floor. I know it’s an extended stay but there was a very strong stitch in the room we had to use a room spray we purchased. The area we entered through on the side that gave access to the stairs reaked of urine. No linens were left for the sofa bed. We didn’t get any new linens after the first night we had to go to the front desk. 

Anonymous 

on Expedia

7 years ago

1st room didn’t have drapes in the living area. Drapery rod was on top of air conditioner. We were moved to another room. Found two wet wash cloths hanging in shower, even though we had clean linens in bathroom. Hand towel had something like kool aid type stain. Turned down the bed and the bottom fitted sheet had a blood stain on it. Called down to the desk to get clean sheets. We were told he would bring one right up. Waited till 10:30pm and decided to just remove bottom sheet and put flat sheet on bed and use comforter to ... read more

Lance 

on Expedia

7 years ago

We actually left about ten minutes after checking in. On the way to our room there were literally piles of garbage that wreaked. Inside the unlocked room were large red carpet stains that were unsettling. We went to the front desk to request a different room and everyone had left. No one would answer the phone either. We went to a different hotel. 

Anonymous 

on Expedia

7 years ago

My luggage was taken and my room changed. The hosted did not registered my checking property