Extended Stay America - Austin - Northwest - Research Park

Bruno 

on Expedia

7 years ago

Hotel completely unsanitary! Don’t stay there! I was travelling with my extended family which had children and a pregnant person. As we arrive at the hotel the rooms are completely dirty and has roaches. We ask to be moved rooms (note we had 2) and all of the 4 had the same situation and 1 of the rooms was clearly showing Its door had been broken in previously. That didn’t make us safe. We all left the hotel after working to find a clen room about 3 hours after we checked in. This was at 10-ish pm and both of our kids were ... read more

Kolby 

on Expedia

7 years ago

Not worth the money Barely gave shower amenities, there was NO breakfast, daily room cleaning was 10$ extra.Staff was EXTREMELY unfriendly and looked annoyed to be bothered to do their job (front desk staff, I didnt see a by other staff) The place reeked and there was garbage in the halls and roaches lurking because of it. Pretty sure its a few months from being a pay by the hour crack house. Don't waste your money here! 

Doug 

on Expedia

7 years ago

Not a relaxing, comfortable stay for me... I just couldn't get comfortable enough here to rest. It seemed to be clean, but the room and hotel was just too worn for me. There was a Band-Aid stuck to the floor near the elevator, and while I could have picked it up, that wasn't my job. In the 2+ days I tried to stay here, none of the housekeeping or hotel staff got rid of that Band-aid stuck to the floor. That Band-aid just kind of summed up the stay for me. 

MAC 

on Expedia

7 years ago

This was our first stay at an Extended Stay hotel. I will never select another for future travels. 

Sara 

on Expedia

7 years ago

Dirty, smelly room. There were stains, open soap package, holes in the wall, burn marks in the bedding. Someone left a carpet cleaner plugged in inside the room. Very gross. 

Robin 

on Expedia

7 years ago

Just a hotel for 1 night We came down for a family event and this was the only hotel available because of Fema issues. We check in and the lady was very nice. When we got in our room the lights had bugs in there and not light in the bathroom. The front desk did not have another light or another room. So my 90 year old grandma had to take a shower in the dark. The only light is my phone light, not very safe. Overall not very clean and we will not stay again. 

Dino 

on Expedia

7 years ago

I really didn't like it Blanket dirty with blood, the room stinking cigarrettes, for $183 I was expecting a better place. 

John 

on Expedia

7 years ago

Disgusting place!!! Our experience at this hotel was beyond awful! Upon arrival we noticed how dingy and dirty the lobby area was. The receptionist was not friendly. Once we were in our room we were greeted with a bathroom with a leaking ceiling, broken light fixture, and soaking wet floor. We returned to the desk and were moved to a new room. We opened that door to find leftover food and containers all over the kitchen and a messed up bed. We returned to the desk and were told our options were to cancel our stay or wait whi... read more

Rodolfo 

on Expedia

7 years ago

Bad odor, restroom shower super bad, i will not recommend this hotel to enyone.