Extended Stay America - Austin - Southwest

Alan 

on Expedia

6 years ago

Smoking dope in rooms and no coffee pot or coffee in rooms. Will never stay there again 

Anonymous 

on Expedia

6 years ago

Place had and awful smell to it furniture was missing chunks out of it the remote didnt work the list goes on 

Anonymous 

on Expedia

6 years ago

Overbooked. And nowhere for me to stay. I had booked a room. And when I got there they were over booked and no room for me. And didn’t have anywhere near by to send me. And it was nearly 11pm at night. I was very unhappy. 

Anonymous 

on Expedia

6 years ago

This place has a kitchen. You can ask for plates, cups, utensils, pots, pans, coffee machine, etc. 

Blake 

on Expedia

6 years ago

Terrible Unable to stay at this hotel. they overbooked themselves and offered no recourse. forced to find myself a new hotel at 11pm after a long drive. not sure if this is a hotel issue, or a hotels.com issue. will not be using hotels.com again unless I hear back explaining the situation 

Anonymous 

on Expedia

6 years ago

Rooms smelled bad the beds were very uncomfortable and the bedsheets smelled of smoke 

Jane 

on Expedia

7 years ago

No way to have tea or coffee in our room. No cups or even glasses in our room. No wash cloths in our room. No note pads or pens. They advertise a free breakfast.. granola bars are not a breakfast!! We will not be staying there again!!! 

Anonymous 

on Expedia

7 years ago

Dirty and ugly never come back the worst experience ever 

Adrian 

on Expedia

7 years ago

not what I expected I was surprised that it was so run down. The room I was in totally needed renovation. There was surface rust over the fridge door, chips in furniture, bathroom fixtures falling off, sealant around the tub was over the floor tile, filthy windows, real noisy AC and, the carpet was dirty. Probably just the same as a $50 motel.