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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was the most unclean hotel I have ever experi Horrible
Business response:
Jonna, I am disappointed that we did not provide you a better experience and sincerely apologize. We value your feedback and will continue to work diligently to ensure we are more consistent in our service delivery. I have shared your feedback with my housekeeping team to take corrective actions immediately. I hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, General Manager
Too much smoke I had reserved a queen size bed in non-smoking room. Received neither. Staff was of no help. The entire hotel reeked of smoke. Got zero sleep.
Noisy hotel Walls were paper thin. I barely moved around my room in the morning, and I got a call complaining I was being too loud for others. I could also hear others too clearly.
Would not let James check in. They got their money and we did not get the room... My son had to sleep in his truck.... even though I went on line and gave them my credit card. Very unhappy. will not book with expida again
Filthy hotel and horrible service Hair all over the bathroom, front desk guy didn't care about our service at all, beds are similar to concrete blocks with sandpaper for sheets. All around a horrible experience
stuck in Austin We tried 3 rooms before we found one that didn't smell. The bed was rough. Overall not a pleasant experience.
Worn out Hotel, breakfast is a joke. I wouldn't recommend this to my worst enemy. For this price it should be way better.
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,316 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.