Extended Stay America - Austin - Southwest

Anonymous 

on Expedia

9 years ago

Gross!!!! This room was the worst I ever booked on this site. The bedspreads were so thin, you could see through them. The furniture was so old and dirty, it looked like someone locked the door in 1960 an gave me the key in 2016! There was thick gross dirt and grunge on the phone handset and cradle. the beds were full size only but the room said it held 4 adults! No way! Nastiest place I've ever seen for 160.00 per night! 

Anonymous 

on Expedia

9 years ago

Needs attention it was kinda dirty, could walk around because man down below kept complaining about noise 

Anonymous 

on Expedia

9 years ago

Would not recommend this hotel. Room was not stocked with any kitchen items like utensils, plates, cups, etc...despite having a full kitchen included. Maid service was only offered for additional fee. Continental breakfast was ridiculous. It was cheap granola bars and luke warm coffee. Nothing more, despite advertising a diverse selection of items. Worst part of the stay is when a hotel employee let himself into our room around 8pm on the first night, for no apparent reason, while we were getting dressed for dinner. He did... read more

Anonymous 

on Expedia

9 years ago

The beds are very uncomfortable and the a.c. was loud. Unlike most extended stays I've used in the past there were no kitchen items in the room. You had to request things like a coffee maker or cups if you needed them. 

KIM 

on Expedia

9 years ago

Bad hotel The hotel put us on fourth floor. We requested non smoking room was told that one half of rooms on floor were smoking and that we were on side that was non smoking. The hall and room smelled smoky and the room smelled musty from air conditioning condensation on the carpet. The shower water pressure was almost non existent. The elevator needed a good cleaning on the floor. Will never stay there again. 

Shelly 

on Expedia

9 years ago

pay extra to stay somewhere else checked in late. people/employees friendly. bathroom dirty, bed hard. wi-fi slow 

Mark 

on Expedia

9 years ago

Bed was uncomfortable. If bed is no good, then stay is no good. Urine stains on toilet. Staff took care of it reasonably quick. 

Anonymous 

on Expedia

9 years ago

Filthy hotel I saw 5 cockroaches in a 3 day period. The carpets are old and dirty. The bathroom and towels had hair from previous guest. The service was terrible. The hotel didn't have availability for a family member that had made a reservation for a non-smoking room through Expedia. Worst hotel I have ever stayed at.