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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I think it’s a shelter for homeless
Business response:
Vidal, thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
room was not very clean. Refrigerator did not properly close. The people in the next room were very noisy and arguing. Price was 101.00 then the next day the price was 44.00. Do not stay here more than one day. Very ghetto!
Business response:
Hakeem, thank you for your review. We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. Your comments will be shared with the appropriate team members to address the problems you outlined. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Not much honestly
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management
Nasty stay Not recommended. Room smelled of stale smoke as did the hallways. Room was not as clean as it could have been. Roach on the wall. Just wasn't a comfortable stay at all.
Business response:
Kevin, thank you for your review. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our rooms, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon! Sincerely, Hotel Management
I would get into further detail but I am not naive enough to believe it would stay posted. It would just be removed anyway. Just do yourself a favor and stay at a different hotel. You are rolling the dice if you stay here and you
Business response:
Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations or ours. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve. Sincerely, Hotel Management
I would not return We were checked into a room that someone was already in. The bed wasn’t made, candy in the table and toiletries and clothes in the bathroom. Towel hanging in the shower and one on the floor like someone just took a shower.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Everytime i stay there the hallways are very loud.
Business response:
Thank you for reviewing your stay with us. We hope you will accept our apologies for the noise disturbances you experienced. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 2,004 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.