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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Be aware, you will incur a smoking fee if the manager sees a smoked cigarette in the room. No technology to certify it, just vibes. First floor rooms not carpeted. Fairly pleasant staff, avoidant management.
Business response:
Dear Guest, Thank you for the review and for sharing your experience. We were glad to read that you had a wonderful stay and that our friendly and helpful staff could make it possible. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We apologize for the inconvenience caused due to the maintenance issues in your suite. We will address this adequately to resolve the matter in future instances. We appreciate your feedback and hope to welcome you back t... read more
Not best stay The people above us were loud the whole night. Banging. It sounded like they were in our room but were above us. We had to keep asking for more toilet paper, towel system is horrible. Air conditioner is extremely loud.
Business response:
Dear Guest, Thank you for choosing us and for your valuable comments. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your feedback is essential and will be shared with the concerned team for improvement. We hope you will give us another chance to give you the hospitality you deserve. Sincerely,Hotel Management
In a rush, I booked a 2 week stay at this property for a training and upon arrival in the middle of the night, I immediately regretted it. I wish I had read the reviews! This place seriously needs to be cleaned, renovated and upgraded. The kitchens were a big reason for me to stay bc I prefer to cook/ordering out. I went to Walmart for bleach and a scrub brush to clean the frige & shower—> tan water was rinsed down the drain. 3 socks and a beanie were under our bed. The manager assured me upon my return that she she swept my... read more
Business response:
Dear Andrea, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our team always appreciates knowing where to redirect our focus to strengthen our hospitality effor... read more
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 3.4 star rating with 1,502 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.