Extended Stay America - Boston - Marlborough

Anonymous 

on Expedia

6 years ago

No comment. Staff was not friendly. Check-in process was not smooth. Not courteous 

Anonymous 

on Expedia

6 years ago

Very dirty. Rooms not well cleaned. Saw pubic hairs all over bathroom 

Anonymous 

on Expedia

6 years ago

First room was not cleaned, the kitchen area had food crumbs on the floor and refrigerator, bed cover had a cigarette hole, and there were ants around the base of the toilet. So we were upgraded and that room was cleaner but the couch had a torn cushion and the refrigerator made noise all night. 

Anonymous 

on Expedia

6 years ago

Room was dirty with oil on one of the counters, heat was not adjustable. Front desk could not move me to another room that night due to overbooking and then forgot to switch me the next day. Was not real concerned with moving me. 

Anonymous 

on Expedia

6 years ago

The only thing worse than being situated just down the hall from all of the smoking rooms was the rampant pot smoking that perfused the entire hotel. I’ve stayed at ESA hotels elsewhere without issue, but this property was so horrible that I’m probably going to avoid ESA in the future.