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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location. Nice staff. Had to change rooms 3 times — the first time was due to a loud chirping sound from the low battery on the smoke detector, the second was due to a very loud/broken fan and noise from evening construction work being performed on the property, the third room had food left in the refrigerator and food in the drawers. We did not get a new room despite the food as the staff said we had already changed rooms too many times. Disappointing and frustrating.
At check in they overcharged us and said the manager on Monday would have to refund us. Expedia price was $221.14 but at check in they charged us $245.72. Next, the room was dusty, unvacuumed, the microwave was dirty, the toilet base looked like it hadn't been cleaned in months and there was dirty shorts & empty shampoo bottles under the bathroom sink. The staff was never at the desk. And even though there sign in the room and the documents handed to us at check in said there was utensils, plates, cups, pans, etc. available ... read more
Waited at counter for over 10 minutes for Check in. No person at desk to check me out in the morning. Non-smoking room - reeked of smoke. Ask to get relocated, no other rooms available. At 5:00 am, trash truck came in to empty dumpster right near window. Poorly run and poorly maintained. Never again will I stay at extended stay.
Bleh The front desk attendant "Thomas" is absolutely the slowest, rudest, most incapable Customer Service professional that I have ever encountered.
It took 45 minutes to check in, and then my room key didn't work! Furthermore, there was no coffee pot, cups, glasses, or any of the usual "basics" in the room. I had to walk back to the registration desk to ask for a glass so I could drink some water? After the fiasco with my key? I don't think so!
got to hotel room and it was filthy trash still in room and tub was dirtty
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,405 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.