Extended Stay America - Boston - Marlborough

Joseph 

on Expedia

6 years ago

Poor Experience Very bad Customer Service. Lobby was vacant for over 15 minutes before someone arrived to check my family in Room was not the cleanest or good smelling 

Anonymous 

on Expedia

6 years ago

When we checked in there was an overwhelming marijuiana smell in the hall ways and the room smelt like cigarettes. 

Allen 

on Expedia

6 years ago

Terrible very slow reception time. Very unappealing lobby. Room old, cabinets peeling and cracking. Shower and bathroom old. Room dingy feeling. Breakfast was surprisingly sparse!! not an enjoyable stay. I barely slept at al!! I had a very long drive and had a very long day ahead of me ...I needed sleep but could not get much! I was not happy. 

Anonymous 

on Expedia

6 years ago

Worst hotel I ever stayed. Nonsmoking floor and rooms smelled OVERWHELMINGLY like smoke (for 3 days). Not exaggerating in the least. Management appeared oblivious, but there are several complaints of the cigarette smell in other reviews. You have to dispose of your own garbage. Not every room has a hair dryer (bad for winter). Rooms were not clean when we arrived (hair in the shower catch and glass/bottle rings on counters (obviously hadn't been wiped down). 

Jeff 

on Expedia

6 years ago

Worst place I’ve stayed Stayed two days got no cleaning services between days. Had to calm down to front desk for new clean towels. Was told continental breakfast would have more then just granola bars and oatmeal packets but it didn’t. 

Terry 

on Expedia

6 years ago

I give it 1.. bed was ok Well I'm sorry to say but I didnt like it cause it was dirty especially the bathroom toilet dirty all over shower too refrigerator, microwave jus dirty housekeeping did do a good job at all 

Anonymous 

on Expedia

6 years ago

The property was absolutely different with the pictures show on Expedia . very low quality bed, old furnitures, old bathroom, and small kitchen