Extended Stay America - Boston - Marlborough

Melody 

on Expedia

10 months ago

We paid for 2 beds the gave us 1. Then people who came in after us got our room. They would'nt help us and told us we were free to find another hotel. Ourcroom didn't have a hair dryer we had no room cleaning with fres towels when we asked for both staff was rude. We were told if we brought our dirty towels to front desk they would give us new ones. I will never stay here again. 

Kathleen McCracken 

on Expedia

10 months ago

Needs repairs. Dirty. No amenities. 

Jacob 

on Expedia

10 months ago

Mold EVERYWHERE nails sticking out of walls and cabinets odor right when you walk in. Housekeeping only comes once a week! 

Gregory 

on Expedia

10 months ago

My wife woke up in the middle of the night to find roaches in our bathroom 

Isabelle 

on Expedia

11 months ago

We arrived at the hotel and was given a room that was already occupied and someone was sleeping on the bed! We then go down to the lobby to get a new room and we’re given a new key and room number and told “let me know if this works out, if not come back down”. The rooms were disgusting, white towels were stained, bathroom door handle was nonexistent, and the place bad a terrible odor. I will never be going to another extended stay again. 

Barbara 

on Expedia

11 months ago

Old and dirty 

Julio 

on Expedia

11 months ago

No breakfast only coffee no service s unless you ask 

Rachel 

on Expedia

11 months ago

There are several long term 'residents' that greeted us upon arrival outside. No room available at the property upon checkin for both our party, and several other people attempting to check in. Property was dark, unlit, and unsafe. There is no 'lobby' - just a desk and elevators. It feels like a 'no tell motel' and has the vibes of such.