Extended Stay America - Boston - Marlborough

George 

on Expedia

11 months ago

DGT……don’t go there! The substandard breakfast …offered only one packet of instant oatmeal (Quaker Oats brand) and that’s it! I told the person at the check in counter about this and another person (who had just moments before dropped off the coffee creamers) overheard me and said…”well that’s all we have”. I couldn’t believe this complacent attitude when there is a supermarket down the street where he could’ve went to buy some oatmeal. What lousy service! The only options for breakfast were snack bars…mostly sugary and smal... read more

Daniel 

on Expedia

11 months ago

Not a hotel chain we would stay at again. We had several rooms booked. All were dirty. Carpets not clean, or were wet. Maids said they were not allowed to use vacuum cleaners for rooms. Floors were sticky when not carpeted. A mop was a broom with a hand towel around it. Really! Bath tubs were slippery, and no bars. No amenities in kitchen. Calling for help was no use, go down pick up what you need, if they have it. Breakfast is coffee in alcove next to check-in desk. No (actual or in effect) is the most common answer for any... read more

Lindsey 

on Expedia

11 months ago

This hotel was okay for a night- booked for a concert and was the closest to the venue we could find. There weren’t a ton of Uber options but eventually we got a driver. The biggest cons of the hotel were that it’s clearly a bit old and could use some updates and appears to be having some staffing issues. We arrived after 3pm and walked in to another couple waiting, they’d been there about 10 minutes and there was no staff. We waiting for about 10 minutes and ended up leaving to go get food first. There was a note saying on ... read more

Joanne 

on Expedia

11 months ago

Room was not very up to date. Shower pressure was terrible. No usb plugs at all. Forgot my usb plug. So nothing. Choice of coffee for breakfast and 3 blueberry nutri grain bars. Not impressed. First time at an extended stay America. Probably won’t stay at one of these again. 

Timothy 

on Expedia

11 months ago

I will be asking for my. Obey back because the stay was AWFUL 

LINDSAY 

on Expedia

11 months ago

Not happy Booked my hotel room at 12 PM. Just to be called at 10:30 at night to say there was no room available. So after my concert in boston, we had to find last minute accommodations. I was told that they tried to give me a courtesy call, but they waited until 10:30 at night to call me. Very unprofessional