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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel very friendly staff
It was noisy on the floors and the Hallways reeked of some kind of ethnic food. Room Service Dishes were left out in the halls for the duration of our stay. We walked past them when we checked in and walked past them upon chi Our room was not thoroughly cleaned prior to check in. It appears that this location has management issues. We were advised by an acquaintance that this place wasn’t the place to stay in town. It would have been nice to have had that conversation prior to booking. But you live and learn.
Business response:
Dear David, Thank you for reviewing our hotel. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We constantly strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can... read more
This property is conveniently located off of I95 5 miles north of I 90. Multiple restaurants in the area to meet all dining choices and budgets. Rooms are clean and beds very comfortable. Great choice for overnight or longer stays
Business response:
Dear David, Thank you for sharing your positive feedback! We are thrilled to hear that you enjoyed our convenient location, clean rooms, and comfortable beds. We take pride in offering a great choice for both short and extended stays, and we’re happy to know that our proximity to dining options met your needs. We appreciate your kind words and look forward to welcoming you back for another pleasant stay. Thank you again for choosing Extended Stay America! We look forward to hosting you again soon.Sincerely,Hotel Management
Nice hotel
Odd smell, felt old and in need of updates
Business response:
Dear Michael,We apologize that your stay didn’t meet expectations. An inviting atmosphere is essential, and we regret that the condition of the property detracted from your experience. Rest assured that your feedback will be shared with our team. In the meantime, our housekeeping is committed to keeping our property clean and well-maintained, and we are taking your suggestions into careful consideration for future plans. We do hope you will stay with us another time so we can provide you with a much more satisfying experienc... read more
Bathroom exhaust fan and AC/Heater was too noisy.
Business response:
Dear Bharat,We apologize for the discomfort caused by the noise from the bathroom exhaust fan and the AC/Heater. We understand how important a peaceful and restful environment is, and we regret that this impacted your stay. Your feedback will be shared with our maintenance team to ensure these issues are resolved and to prevent future occurrences. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,199 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.