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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Viskas gerai
Excellent place to stay
Business response:
Dear Sonia, Thank you for your wonderful feedback. We’re thrilled to hear that you had an excellent stay at Extended Stay America. Our team takes great pride in providing a comfortable, welcoming, and enjoyable experience for all our guests, and it’s rewarding to know we succeeded during your visit. Your kind words motivate us to continue delivering high-quality service and maintaining a pleasant environment. We truly appreciate you taking the time to share your experience and are delighted that you chose to stay with us. We... read more
There were patches all over the walls and there were several spots that looked in disrepair including outlets and shelving.
The room was very clean, sheets and towels were great, but the overall condition of the room was poor condition. A few of the cabinet fronts were either gone or badly damaged. For close to $200, I was very disappointed. Also, since they do seem to be renovating the building, there was a dumpster removal truck with all the beeps at 6am on a Saturday, which was frustrating!
Business response:
Dear Regina, We appreciate your feedback regarding your recent stay with us. We sincerely apologize for the condition of the room, as it does not reflect the standards we strive to uphold. We take your comments seriously nd will share them with our team promptly. We also understand how frustrating noise disturbances early in the morning can be, and we are sorry for the inconvenience caused. On a positive note, we appreciate you highlighting the cleanliness of the room and the quality of the linens; we’re glad these aspects m... read more
The staff is pleasant
Everything
Business response:
Dear Marc, Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience during your stay. At Extended Stay America, our team strives to provide clean, comfortable accommodations and attentive service to all our guests, and your kind words reinforce our efforts. We are grateful for your acknowledgment and will continue working to ensure every guest enjoys a pleasant and welcoming environment. Your satisfaction is very important to us, and we look forward to the opportunity ... read more
Bathroom vent sounded like a chainsaw. Breakfast limited to breakfast bars & muffins, needed fruit and juice.
Business response:
Dear Cary, Thank you for your review. We are glad you took the time to share your experience, and we sincerely apologize for the inconvenience caused by the noisy bathroom vent. That’s certainly not the kind of comfort we aim to provide, and our maintenance team will be looking into it right away. We also appreciate your feedback on the breakfast selection. While we currently offer a grab-and-go option, your suggestion is well taken and will be considered as we look to improve our offerings. Your comments help us grow, and w... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,766 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.