Extended Stay America - Boston - Waltham - 52 4th Ave.

Verified traveler 

on Expedia

3 months ago

Not an uplifting or enjoyable place to stay. Hotel wants people to check in after 3pm and leave before 11am, strictly. We were there 20 minutes early to check-in time at 3pm. They let us wait at the parking lot until 3pm. They gave us an unprepared, unclean room, I had to go back to front desk and get a clean room which had a broken drawer and broken hair dryer. They gave us a replacement hair dryer. Our room was spacious and clean but outdated with old refrig and old microwave. No daily room service. We had to grab our towe... read more

Marvin 

on Expedia

3 months ago

This hotel has a poor rating for a reason I didn't have a horrible stay , but definitely not coming back here ever again. The bathtub was filthy with leftover hair which clearly hadn’t been cleaned out prior my check in. After wiping them out myself , l lay towels down while taking a shower just so my feet would touch the surface of the bathtub. Was the only way l could shower without gagging. The room was cold with no way to warm it up, and the whole place felt old, outdated, and in desperate need of a remodel. I should’ve ... read more

Tarah 

on Expedia

3 months ago

The room was unclean especially the bathroom. There were smudges on furnishings and counters. The bath tub was dirty and there were broken knobs and handles. Nothing appeared up to date. 

Paul 

on Expedia

3 months ago

Holy moley this place is a dump! Sketchy people all around, mold on the wall, missing cabinet doors, it’s disgusting. Stay elsewhere. Or just in your car. 

Karen 

on Expedia

3 months ago

First I noticed the smell of cigarettes in the hallway. Our room was laid out nicely; the beds were fine. The kitchen sink only had hot water, but the bathroom sink had cold. Maybe they are getting ready to refurbish the room because there were holes filled with spackle around the room and one area where there were just holes like something had been removed but not repaired yet. The shower spigot was twisted at an angle, the shower curtain rod was rusty, and I wasn’t sure the tub was clean. They advertised a quick and pick u... read more

Santosh Ashwathanarayan 

on Expedia

3 months ago

You can't check-in if you beyond 12AM, there system goes freeze for updates. 

Larissa 

on Expedia

4 months ago

We had a very poor experience during our stay. The room had multiple patch holes in the walls that hadn’t been painted over, giving it an unfinished and neglected appearance. Even worse, the room smelled strongly of cigarette smoke, which was especially concerning since we had two small children with us. The bathroom sink didn’t work at all, making basic hygiene difficult, and we were extremely alarmed to find black mold in the bathroom. This is not only unsanitary but a serious health risk. We expected a clean and safe envi... read more

Anh 

on Expedia

4 months ago

Horrible.