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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
William, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Nice stay Last minute need. Good experience for the most part. Bed sheets had old stains would have been al lot nicer with out those sheets!
Business response:
Thanks for being our guest. We are pleased to know you liked our offerings and had a great stay with us. However, we are sorry for the cleanliness issue with the bedsheets. Thanks once more for choosing Extended Stay America, and we hope you’ll visit us again on a future date. Sincerely, Hotel Management
Hotel Staff was amazing!! Late night check in staff was amazing. I also forgot my blanket in my room, and they kept it at the front desk for a few days until a friend was able to pick up. Really appreciate it!! Thanks so much! Will stay again :)
Business response:
Kaydee, thank you for being our guest at the Extended Stay America. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location and excellent customer service. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Great Place I had a great experience with my boyfriend, we did a little weekend get away and it was exactly what we needed, the staff was so nice and personal. We had a smoking room and it did NOT smell like an old rotten cigarette it smelled clean and the room was clean too!!!! Thank you!!!!
Business response:
Shauna, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Back to the B-Lo! I was there for a funeral and I was there only 2.5 days as I had to get back to work. I meet total of two Staff members and they were excellent. This was on check out and check in. Now, if you are looking for fancy...this wont be your stop. However if you need clean room( hallway not. So much), quiet and a cheaper stay ..then this is perfect! It's not a hole in the wall but kinda has that hostel effect. Your room has a kitchenette and to give you an idea of what I mean.. the appliances are white. However th... read more
Business response:
Thanks for evaluating your stay. We are glad to read you liked our service and facilities were adequate to your needs. That being said, we are sorry for the issue you experienced while here. Your concern will be shared with our housekeeping team so that they will be more diligent in their efforts. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Was in town for a week celebrating holiday and birthdays. Hotel was quiet, clean, comfortable, and worth the price. It was a large room with a great kitchenette.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you were impressed with the kitchenette in your room and that you found us to be a good value. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Relaxing and Convienent. Will Be Back Wanted a cute little get away with the boyfriend, so I used hotels.com to book this room. Queen sized bed, Smoking room (boyfriend smokes), full kitchen (more in detail below), Nice flat screen, comfortable recliner chair. Shout Out to LORI the wonderful woman who was working the front desk. So I read reviews AFTER I purchased my hotel and paid in full. Some of these PETTY individuals who leave these B.S. complaints on here are nuts. Negative People Trying to get cavaiar on a spray chee... read more
Business response:
Holly, thank you for choosing to stay at Extended Stay America with your boyfriend and for sharing your amazing experience. We are thrilled to read you had a wonderful time here and were impressed with the service provided by Lori. Your compliments will be shared with her for a job well done. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing Special Reservation was wrong, smoking vs non smoking booked. Was able to change after long wait. "Breakfast was a joke, coffee and a few packaged muffins/bars. Otherwise very average.
Business response:
Gregory, we are terribly sorry about the issues you experienced with your reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice hotel The hotel was nice, clean enough and was close to where we wanted to be. The free breaskfast is a little misleading. Coffee, pre packaged muffins and granola bars. Is hardly a breakfast. Real milk/cream would be a nice touch if that's all that you're offering. Overall, for the price and location we were happy for our one night stay.
Business response:
Meaghan, thank you for choosing Extended Stay America for your overnight stay. We are pleased to know you not only enjoyed our convenient location but also found us to be a good value. However, we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 937 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.