Extended Stay America - Buffalo - Amherst

murali 

on Expedia

3 years ago

Not clean and property was old and needs renovation. 

Kim 

on Expedia

3 years ago

The bathroom was filthy. There was hair all over the counter and then I checked the bathtub and it was full of hair shavings. Disgusting! 

Lisa 

on Expedia

3 years ago

The room was extremely dirty. There were stains on the carpet and in the sheets. The floors were dirty. One window pain came off and the other wouldnt shut all of the way. And the room had a stinky smell. Even the heater smelled like burning funk. We left and had to book somewhere else shortly after arriving from a 7 hour drive. 

Lawrence 

on Expedia

3 years ago

Worst hotel I have ever stayed at . My room was dirty the covers were wet . It had things left from someone else under the bed . Bathroom tub was not cleaned . Carpet needs detail clean . 

wilson 

on Expedia

4 years ago

Smells like cigarettes 

Nicole 

on Expedia

4 years ago

We had a lot of confusion on the details we called ahead a few times because we left earlier so we’d be arriving earlier and wanted them to be aware they told us it would be 10 extra dollars to come in early when really it was double the room price we were put into a smokers room and it had one bed which was small when my room was supposed to have two beds the man at the desk said he didn’t even know if the room was clean and that he didn’t even work there the hotel gave off motel vibes and it was ugly I’ve stayed at nicer m... read more

Harish 

on Expedia

4 years ago

1. I booked for Non-smoking room. When I arrived they told me no rooms available except smoking room. 2. When we entered the room, glass pieces in the room. hurt myself. 3. Carpets were dirty 4. All drawers were broken.