Extended Stay America - Buffalo - Amherst

Kevin 

on Expedia

5 years ago

I paid for booking insurance and did not get a smaoking room 2⁵ 

Sara 

on Expedia

5 years ago

I was really excited to be able to have a getaway with my husband. I booked a single queen room with a kitchenette, however when we got there we were given a room with two full beds. This meant that my husband and I couldn’t even sleep in the same bed together. When we went to call the desk it rang forever, then when my husband went down to you speak with the desk clerk he had to wait a while...She was checking rooms because they were giving away rooms that were already occupied. After being told there were no rooms that we ... read more

Anonymous 

on Expedia

5 years ago

No soap no staff no available vendong machone bedding dirty rugs dirty and deaf bugs around the beds 

Margaret 

on Expedia

5 years ago

Disappointed We haven’t stayed here and I’m a while and was disappointed in how the service has changed. It was a better place 

Julie 

on Expedia

5 years ago

No gym for someone that might be there for an extended period of time. Also room was still dirty with food on the ground 

Anonymous 

on Expedia

5 years ago

Smokey My hotel rooms were filthy, bathrooms disgusting and the rooms and hallways were dull of smoke. People traveling in my party have health conditions that are exacerbated by smoke. The clerk said she had no ither rooms available that were clean. I did not stay the night. I left and went to another hotel.