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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pavel The hotel was fine,they need to clean the rooms,for that prize they have to.
Wonderful stay! The staff was quick to check us in and did so pleasantly. The room was spacious and very comfortable. Along with a full refrigerator provided, there were also dishes and a microwave for our take out! No noise from out neighbors with blackout curtains so we slept like the dead. A rather spacious shower with plentiful towels and excellent room service. To top it off, your own wifi. No sharing, it was yours. How this place only has a 2.5 is beyond me. I'd comment on their breakfast but their curtains had me slee... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you had a wonderful stay at our hotel. I am so glad that you received pleasant service from our staff and that your room was spacious and comfortable. It is great to read that you found us to be a great value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was inexpensive and in this case you get what you pay for. It's a cheap and somewhat clean hotel, no frills kinda place. Would I stay there again, yes if there was no other options.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding your stay. It is good to read that our hotel met your needs overall and that you would consider staying with us again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
pleasant stay nice hotel clean room stove and utilities worked fine no one made noise idk abt the breakfast i never went lol over it was a pleasant stay
Not clean beds I open up one of the beds and the sheets were not clean. They seemed used with hairs in them. Yuck.
Business response:
Thank you for your recent review of your stay. The cleanliness issues with your bed that you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my housekeeping staff is reviewing our cleanliness standards to ensure that your experience is not repeated. As well, I am disappointed to read that our grab-and-go breakfast did not meet your expectations. Your feedback on this matter will be helpful to us as we continually work to improve our selection. I really appreciat... read more
Overnight stay Stayed for the night as a quick getaway. Hotel staff was friendly and knowledgeable of area. Room was clean and bed was comfy.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay. It is great to read that our staff was friendly and knowledgeable and that your room was clean and comfortable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Extended stay Buffalo needs some work. Room had no heat. Clerk was nice enough to bring blankets, but for my 4 day stay, the heater stayed silent. Fortunately not the middle of winter in Buffalo, but still the rooms really need to be updated. And having to ask for basic ammenities such as silverware, plates and a coffee maker in an extended stay room is kind of odd. It appears they don't stock these for all the rooms, and you share the few items they keep in circulation. What if everyone asks for cups? Do you not get a cup? ... read more
Good stay Was a good room for the price...clean and got a good nights sleep. Area is good for access to shopping and restaurants. There for the Bills game on Sunday about a 20 min drive.
Business response:
Bruce - We want to thank you for taking the time to post a review of your stay. We are so glad that you had a pleasant experience with us and enjoyed your clean, comfortable room. Thank you again for your feedback. We hope to see you again soon.
For a night it's fine - I wouldn't want to stay there much longer, though.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that we were unable to provide you with a "home away from home" experience. To make sure this doesn't happen again, I will be retraining our staff. Thank you very much for providing us with your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.