Extended Stay America - Buffalo - Amherst

Jj 

on Expedia

6 years ago

Bad smell in rooms, no toilet paper, kitchen cabinets were falling apart. The staff was nice thought. 

AA 

on Expedia

6 years ago

Dirty. Booked non-smoking and they put us in a smoking room. The bed was not changed before we arrived and had hair in it. 

Anil 

on Expedia

6 years ago

Won’t gonna recommend to anyone. Found cockroaches inside and toilet was sucks. Had two nights stay there and first night didn’t realise so many issues but second one after work was horrible. Have clicked pictures and catch the video. 

Michelle 

on Expedia

6 years ago

It smelled awful. There were people drinking in the parking lot the shower curtain had mold on it and breakfast was coffee and a bagged muffin. One if the reasons we reserved this was the advetisement about breakfsst. 

Anonymous 

on Expedia

7 years ago

The room was a smoking room, but the smell was "extremely" high of smoke. It was very difficult and then the air conditioner didn't seem to work very well. 

KrisjnA 

on Expedia

7 years ago

Avoid this hotel. It smells like a garbage dump. The lobby and rooms have very bad smell. Rooms are not clean at all 

shelley l 

on Expedia

7 years ago

Horrible hotel This hotel was the worst I’ve ever stayed at! I go to go in my room after I check in and I open the door and there’s garbage all over the room. Confetti, bottles, balloons.I quickly shut the door and went to the front desk and advised. The clerk gave me a new room but I was still unhappy at that point. The new room I got was dingy and had some food crumbs on the floor. My blanket on the bed looked dirty and had someone’s hair on it so I took it off. The bathroom toilet got clogged, and there was only 1/4 roll ... read more