Extended Stay America - Buffalo - Amherst

Anonymous 

on Expedia

8 years ago

worse room We got the last available studio, and it smelled HORRIBLE! The smell hit you in the face as soon as you walked in the door. I guess this would explain the window wide open. The bathroom door would not close all the way, warped or ill fitting. Old "dusty" room. 

Anonymous 

on Expedia

8 years ago

The worst,dirtiest, stinkiest hotel i have ever stayed at. 

Karen 

on Expedia

8 years ago

Yikes This Place is Gross The first room they assigned to us had not been cleaned and looked like someone had just left the room after taking a nap. The second room they assigned us was dirty. The sheets had stains and the pillows had blood and saliva stains. The bathtub need a magic eraser and the floor in the bathroom was filthy. I would never stay here again. The staff was not very friendly and the breakfast was nothing more then prepackaged granola bars and bitter awful coffee. 

Ramalingam 

on Expedia

8 years ago

Apparently they were under staff, so gave the room without cleaning ,was given clogged toiltry some courteous staff came with plunger and helped me to fix clogged toilet , horrible exp.. 

Kha 

on Expedia

8 years ago

Very surprised as how bad this facility was. The room I reserved was not available, so I was given two rooms and they were not able to put it on the same floor, we had a long drive from NYC - close to 7 hours so we were tired and just wanted to get to our room, did not like it that our daughter will be on the 3rd and we are on the first. We were reluctant but we had no choice. The lobby was not a welcoming lobby first thing you see is the laundry room, I was like ok, this is a different set up, I couldn't even figure out whe... read more

Michael 

on Expedia

8 years ago

you get what you pay for You get what you pay for. The hotel smelled like cigeratte smoke and to make it worse so did the rooms. They have smoking rooms right next to non smoking. The beds were uncomfortable and the bathroom was small. 

Steve 

on Expedia

8 years ago

Stay Away! Disgusting hotel. Do not stay here. No housekeeping service unless you stay 8 days or more. In poor condition and no amenities available. So called WiFi didn't work. Kitchenette had no dishes or cooking utensils. Overall horrible experience. 

Anonymous 

on Expedia

8 years ago

Very disappointing The room had no bathroom soap or water glasses. The hotel staff insisted I had to come get them myself. The toilet didn't reliably flush and the bathroom floor was in terrible condition. There were not enough parking spaces for the number of cars so many people had to park along the sides of the driveway, reducing the space to squeeze through the driveway. The breakfast was instant oatmeal and granola bars. 

Claudia 

on Expedia

8 years ago

Cheap and it shows The counters on the kitchenette were dirty. There was garbage behind the toilet and half a roll of toilet paper. Elevetor was dirty and no place to park when we returned at 11pm from the Niagara Falls. Had to park besides a dumpster and walk to the front of hotel because the back door wouldn't open with key card. Very disappointed.