Extended Stay America - Buffalo - Amherst

Anonymous 

on Expedia

9 years ago

Not so great experience They had a fairly new employee working the desk by himself and he double charged my card after we told him we already booked with Expedia. They placed us on a floor with people that seemed to be LIVING there for quite some time. There was children crying and people talking all through the night, and slamming doors. The room smelled old and stale as well. the shower looked clean but there were small hairs all over the shower and sink. I would never stay at this hotel ever 

Anonymous 

on Expedia

10 years ago

I stayed for 3 nights , location was good , near buffalo university, there's no room service , only for stays longer than one week! The room was not clean. We had to exchange the old towels for new ones! If u want cleaning service will charge additional $10 per night ,It was over price ! I don't think I will go back 

Steve 

on Expedia

10 years ago

Would not recommend to anyone. Very noisy. Not a clean place 

Anonymous 

on Expedia

10 years ago

My recent stay We had to pay extra for our 2 small dogs which is fine. However, I assumed the extra $ would be to at least shampoo the carpets and do an extra thorough cleaning after pets have been there. Obviously, this wasn't the case as my more dominant dog immediately squatted and peed upon our arrival in the room. She ONLY does this when she smells the odor of other dog urine. UGH!! Then we couldn't find the remote. It was finally found UNDERNEATH the bed! So much for their housekeeping!! There was a LOT of noise from... read more

Lionel 

on Expedia

10 years ago

Don't Waste Your Money It was not clean at all. The corridor was filthy in each level and smelled of burnt lard. The inside of the room was not clean. It was clear that a dog slept on one of the beds as the blanket reeked of animal smells. The bathroom was disqusting where hair was left in the bath tub. The outside of the hotel looks contemporary but the inside looked run down and not kept up. 

Stacey 

on Expedia

10 years ago

Proximity it was nice to be close to the hotel where our friends were staying. Breakfast left much to be desired with fruit and coffee being the only non packaged options, there was only artificial cream for coffee, no milk for tea. The rooms were musty and dirty. only shampoo and soap was supplied once, and we didn't have maid service. No dished were left in the cupboards for our kitchenette and we had to request if we needed them. Drawers were dirty, the bathroom was dirty, 

Kate 

on Expedia

10 years ago

Lacked certain amenities that were unexpected. As an extended stay hotel it did not offer the usual services that a regular hotel offers. Stayed 3 nights so received no housekeeping services. The bathrooms have no exhaust fans. The continental breakfast was strictly "grab and go". with no seating provided or a provision to carry multiple items elsewhere. 

Anonymous 

on Expedia

10 years ago

Basic hotel, no amenities, terrible value Will never stay there again by choice. Only picked it because all my preferred choices were full (the Rolling Stones were playing in Buffalo that night). Super 8 experience for Marriott price. 

Doctor 

on Expedia

10 years ago

Amateur hour Stayed here for one night with my wife. Many things went wrong. Checked in around 3pm. Had booked and prepaid through Expedia but they couldn't find the payment so they charged me again. After I looked through my email and credit card statements, I confirmed that I already paid and brought it to their attention. the receptionist gave me a refund on the 2nd payment. We got a key card to the room and when we went inside, the room wasnt cleaned yet. Filled garbage bags were on the counter and sheets were messy. We... read more