Extended Stay America - Buffalo - Amherst

Susan 

on Expedia

10 years ago

Disappointing - won't stay again Hotel was very disappointing. Pillows were flat like sleep without any. Kitchen did not have any supplies not even a coffeepot or tea kettle. Positive was that it was quite are room was near the highway and could not hear the traffic. 

Anonymous 

on Expedia

10 years ago

Disaster don't stay Horrible 

W 

on Expedia

10 years ago

Bad first impression We did not have a good experience at this hotel, partly due to hotel, partly due to online booking error. Were given a smoking room (online reservation clearly requested non-smoking, staff said their info was requesting smoking....so a glitch somewhere in the ether). There were no other rooms available so we left and checked into a different hotel 10 minutes away. Having said all that, the first impression when you enter the hotel is that they need to vacuum. The next is that they need to install bright... read more

Alan 

on Expedia

10 years ago

Basic Hotel Basic hotel, no more, no less Location makes it difficult to find - hidden behind other hotels. "Included" breakfast consist of coffee, hot water for oatmeal packets, bananas, apples and nature valley bars on a table in the lobby. 

David 

on Expedia

10 years ago

dont stay here!!!!!! Stayed 3 nights without a single thing done for us- no garbage pickup- no dish or silerware couldnt even make coffee!!!!!!!super 8 serves you better!!!!! not even a 1 is good enough rate 

Jan 

on Expedia

10 years ago

Terrible! When we first arrived nobody was at front desk. You could never find a single worker at the front. You had to yell for them to come out of the back room. Then we got to our room and the toilet wouldn't flush. It was clogged! When we called down, they brought a plunger and we had to unclog our toilet!!! There were no parking spots left when we can back to our hotel for the night and they did not seem 1 bit concerned! The breakfast said grab and go but when we can down to grab some they said they were all our of frui... read more

Mares 

on Expedia

10 years ago

Not clean beds I open up one of the beds and the sheets were not clean. They seemed used with hairs in them. Yuck. 

Anonymous 

on Expedia

10 years ago

For a night it's fine - I wouldn't want to stay there much longer, though. 

Mike 

on Expedia

10 years ago

Filthy Experience! Toilet overflowed all over the floor and went all over the floor. Requested a new room and the refrigerator did not work and left water on floor overnight and I slipped and fell down. I tried to complain but they said "things like this happen" Very Disappointed