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Extended Stay America - Buffalo - Amherst

3.1
  • Hotels
  • Amherst, NY

About this business

HospitalityHotels

Location details

125 Inn Keepers Ln., Amherst, NY, 14228, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.11,591 reviews
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kumarpal's profile image
kumarpal 
11 years ago

rooms are stinking,smoky facility,no service,not a we went for buzy week other wise we will cancel this reservation.no service no room supply.stincking rooms,breakfast is joke not worth as a price 

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Sudhanshu 
11 years ago

Avoid this for short stays Booked this hotel for 2 days and this one of the worst hotels I have stayed so far. First of all toilets were not clean and then AC was creating so much noise it was difficult to sleep. 

Nida's profile image
Nida 
11 years ago

Basically had no board anywhere so we had to searc I was initially excited upon entering to see the miniature kitchen but when I used the restroom and took a bath, there is the trouble, hair hair, everywhere. As far as my sight could go I could see hair. In fact of all sizes. Tiny to short to medium to long. After which I thought I should research. Ya only to feel yucky when I opened the refrigerator. Wow! What a stink! Staying there after an hour, there blossoms the stink from the carpet. Why God! Why me! And the breakfast ... read more

Anonymous's profile image
Anonymous 
11 years ago

Rooms smelled and were dirty. Hair all over bathroom floor. 

Anonymous's profile image
Anonymous 
11 years ago

room with strong odor of pet strong pet odor carpet frayed in a few places counter tops in poor condition 

abdulwahab's profile image
abdulwahab 
11 years ago

I was there for three dsys No shampoo was provided. If you need a towel u have to go downstairs for it. If you call front disk at night no one there 

Anonymous's profile image
Anonymous 
11 years ago
sujks's profile image
sujks 
11 years ago

Nice Location; bad experience Hotel was newly renovated, yet had a bad smell. The check in was great, but the next morning, someone threw an open bag of garbage in front of my door. When I told the staff, their reaction was almost as if this type of stuff happened all the time. My other beef with the place is that compared to other suites type places, the breakfast left a lot to be desired. Breakfast was essentially 'take and go' which is less than what the competition provides. 

john's profile image
john 
11 years ago

First time at this hotel but very disappointed. First thing welcomes us in our room was funky smell. Then I have to request to change our pillow case right away because those pillows smells like sweat from somebody. Wall is too thin so we could hear anything around our room including other people talking especially night time. I smell food through bathroom ventilation because some guest next room was cooking food. The only good thing about is I can keep my dog with me in the room all the time.($25/ day extra). No more this h... read more

Business response:

John - Thank you for taking the time to write a review of our hotel. I'm glad that our pet-friendly policy met your needs. Still, I apologize for the issues you encountered with your pillow cases and the odor in your room. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry about the noise disturbance you experienced from neighboring guests. Your comments will be useful as we continue to improve our guest experience. We h... read more

Frequently asked questions about Extended Stay America - Buffalo - Amherst

How is Extended Stay America - Buffalo - Amherst rated?

Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,591 reviews. 

When is Extended Stay America - Buffalo - Amherst open?

Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.