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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Welcome to Extended Stay America - Charlotte - Northlake! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is only 1 mile from the Northlake Mall. From our location, you can easily visit local attractions such as the Mint Museum Uptown, Discovery Place, the U.S. National Whitewater Center and the NASCAR Hall of Fame. When you stay at an Extended Stay America... read more
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing The staff. Unfriendly Room
Worst place I have ever booked through Booking bugs in the bathroom .com bugs in the room picture below. I felt like I was about to be scammed. Booking has always been good to me. But this place has made me weary of booking online. Booking had no idea my room was cancelled. If I had not called booking I would have been hit with a cancellation fee. Which would have cost me another 144.00 beside the 276.00 My reservation was cancelled five mintues before I got there by the hotel clerk. And then I was offered a 1 bed room with ... read more
Disappointing
Bad
Bad I drove over 2 hrs to this location only to be advised i once arriving that the hotel over booked and could not accommodate my family. There were ABSOLUTELY NO other hotels available within 30 miles of this location. Common courtesy would’ve been to call us before we made it there
Pretty disgusted with both Booking and Extended Stay. Doubt I will ever use either one again. Nothing Nothing. Reservation was cancelled without anyone telling us. When we arrived we could not get in!!!
Bad Very bad
An unfortunate circumstance created this rating. I didn't like the hold of $150.00 for staying there. Now I understand that is the rules so I had no issues doing that. However, I was charged for the $150.00 last month and the managers have not gotten back to me. I don't remember breaking any rules or damaging anything in the room as I'm always respectful to where I stay when in temporary lodging. But even if I was charged by mistake, I still expected more professionalism on this matter and to at least be told what I did do s... read more
It was not worth my money Tv did not work , room was not cleaned fridge had hair in it . Entire hotel smelled like smoke , they did not give me a refund , tried to keep my deposit.
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,057 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.