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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lights didnt work there was nail polish on sinknin bathroom the toilet had very bad stains in it the shower was not clean the bed had dirty sheets on it the ironing board was falking apart one of the pillows was very old the room had a very pungent smells like it had been old and closed up just overall terrible experience
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Did not like at all, the room was not ready and dirty.
Business response:
Thank you for being a guest at our hotel. We apologize for the inconvenience you had due to the delay in readying your suite and the cleanliness issue. We will discuss this with our housekeeping associates to be more diligent moving forward. We would like to regain your trust and hope to serve you again whenever your travels bring you to our city. Sincerely, Hotel Management
Terrible plumbing
Business response:
We appreciate you taking the time to review your recent stay. We hope you will accept our apologies for problems with the plumbing during your stay and for the inconvenience as we worked to correct those problems. We certainly hope you will come back for a problem-free visit the next time you are in the area. Sincerely, Hotel Management
Rooms were filthy, used tissues and dirty underwear under the bed. Also spiders everywhere
Business response:
It was disheartening to read about your stay. We apologize for the cleanliness issues in your suite that made for a disappointing stay. We will surely review this with our housekeeping team for their review and action. We hope you will allow us to host you again. Sincerely, Hotel Management
Not worth the money. Stay elsewhere as it will be money better spent.
Business response:
We appreciate you choosing our hotel. We are very sorry you were disappointed. Our goal is always on the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will consider staying with us again the next time you are in the area. Sincerely, Hotel Management
The surrounding area was nice movie mall and restaurants. The hotel extended of America was awful .
Business response:
William, thank you for your review. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
This Extended Stay in Chesapeake was unbearable! Room was disgusting! I had to ask the front desk for cleaning supplies. The room door wouldn't close probably and the bathroom door was missing its door handle. The room smelled damp and the bathroom was terrible! Never staying there again!
Business response:
Emily, thank you for being our guest. A well-appointed suite makes a guests' visit a comfortable one, so we apologize as this was not your experience. Your comments will be discussed with the housekeeping and maintenance teams to take appropriate actions. We want to regain your trust and hope to do so in the future. Sincerely, Hotel Management
Room smelled. Broken appliances. Room was dirty. Won't stay there again.
Business response:
Thank you for being our guest. We sincerely apologize for the cleanliness and maintenance issues you encountered in your rooms. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations moving forward. We hope to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 3.2 star rating with 1,431 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.