Extended Stay America - Chesapeake - Churchland Blvd.

Anonymous 

on Expedia

6 years ago

No matter where you were in the hotel it smells like cigarette smoke. The room was moderately cleaned before we checked in and everything just felt dirty. 

Anonymous 

on Expedia

6 years ago

My husband's accnt was double charged. The room smelled like sewage 

Anonymous 

on Expedia

6 years ago

Hotel is horrible. My husband's bank accnt was double charged. The facility had an unclean odor. The room had a sewer smell. There was only one ice machine in the entire bldg and it was out of the order. 

Raechel 

on Expedia

6 years ago

Overall a terrible experience The stay was convenient until the i dealt with senior female manager. She was VERY rude on multiple occasions which due to her attitude and personality along with her customer service skills, even though already paid, shortened my hotel stay. Another issue was the fact they charge for local calls and ran my card without informing me about it until after the fact which really upset me. Just because u leave a deposit for damages/indemnity does not authorize them to use without any notification etc 

Anonymous 

on Expedia

6 years ago

Its not as good on the inside as it looks on the outside 

Anonymous 

on Expedia

6 years ago

Front desk people were not the best, but cleaning people in the hallways where great