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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Conveniently located just off the Highway. Has a wawa located at the end of the road.
Business response:
Thank you for being our guest. We are pleased to know you liked our location with easy access to many places. We hope you will choose us again in the future so we can provide you with a much better experience. Sincerely, Hotel Management
Not so great I usually extended stay but not this one, first off the guy that checked me in was not friendly at all, there was no iron in the room, & no do not disturb sign then when I asked for both I had to wait until later because the young lady couldn't find either & had to call someone else, also there were people hanging outside late at night, it was just not a good stay at all. I will spend more money next time for a much more exclusive hotel.
Business response:
Daniel, thank you for your loyalty to our brand and for selecting us. We apologize as one of our associates did not provide the service you had hoped for and the lack of in-room amenities. We will utilize your comment to enhance our service and facilities. It is never our intention to disappoint any of our guests, and we hope to host you in the future. Sincerely, Hotel Management
The property was in a good location, I just wish I had chosen one of the other hotels in the area.
Business response:
Lynn, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Joshua, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Alvin, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Not happy. When I got there the manager stated that the king size bed frame in my room was broken if that was the case why put us in the room and we couldn’t go no other place due to our budget. Someone was smoking in the building my family wasn’t happy but made the best we could. I will not recommend this place.
Business response:
My apologies for your experience during your stay with us. We discovered the broken leg on the bedframe only moments before you arrive and made a temporary fix until we could change the bedframe the very next day.
RUN!!! Room was dirty. Upon check in there was ashes in the sink and the window was open. Hall was very loud. Apparently most people live here. The first night someone was knocking on my door waking me up at 1am. The second night it was a LOT of loud talking, cursing, and laughing waking me up again at 1am. I am a travel nurse and do NOT advise anyone to stay here!! RUN!!
Business response:
Thank you for being our guest. We sincerely apologize your room was not in the spotless condition it should have been when you arrived. Cleanliness is our top priority, and we will discuss your comments with our housekeeping team to be diligent. We also apologize for the noise issue and the unpleasant incident you mentioned, which impacted your stay. We wish we had an opportunity to address this and make your experience a relaxing one. It is never our intention to disappoint any of our guests, and we hope to host you in the ... read more
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Ashley, we are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,877 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.