Extended Stay America - Chesapeake - Greenbrier Circle

Leslie A. 

on Expedia

10 years ago

charged my card but they cancelled my reservation! I made a reservation but when I went to check in,the hotel told me they had cancelled my reservation due to maintenance issues and the rest of the hotel was booked. I had to find a other place to stay but Extended Stay America still charged my credit card. I called to dispute this,and they told me I needed to call Expedia. I called Expedia, who told me I needed to call Hotels.com!!! All of this has been a huge inconvenience and hassle. 

mark 

on Expedia

10 years ago

Don't waste your money Whole entire floor stinks like cigarettes. If it wasn't already 11pm, I would have left and gone somewhere else. Had to leave the window open all night to try to get the smell out. Hair all over the toilet seat. Some type of red liquid all over the walls behind the door. Easily the worst hotel I've ever stayed in. 

Anonymous 

on Expedia

10 years ago

hello There was no TV to watch the entire time 

Anonymous 

on Expedia

10 years ago

not satisfied but not disappointed Hair on sheets when I pulled the blanket back had to get new sheets from front desk attendant. 

Tom p 

on Expedia

10 years ago

Unhappy stay no cooking things in room when ask for things was told he would bring things up never receive anything. The next a.m.nobody working front desk . Had always love this hotel but may be my last stay 

Gerald Anderson 

on Expedia

10 years ago

walmart They don't have breakfast the first Three days 20,21,and 23 of August and the next time 31 overnight it was not good we get a smoking room instead of a non-smoking room and we call about they promise to give us credit 

Elvis M 

on Expedia

10 years ago

WORST place ever, we will never stay here again I selected this hotel because of the amenities offered inside the room (small kitchen), free Wi-Fi, laundry, etc. The bad experience started since the arrival, it was only one person at the desk, exactly when I was about to give my information, this answered a call (from an upset guest) and had to run to the room, because nobody else was there to help him. After waiting for 10 minutes, I was able to get my room key. The room was "nice", well organized and with all the features ... read more

Patrick 

on Expedia

10 years ago

awful The room was dated, dirty (stains) and cramped. The bed was so uncomfortable that 3 days later my back still hurts. I travel for a living and have stayed in hundreds of hotels. This was by far the worst. I will NEVER stay in an extended stay hotel again.