Extended Stay America - Chicago - Elmhurst - O'Hare

Jose 

on Expedia

a year ago

The room was dirty, door hinges were rusty and old, door struggled to close. The fridge on the outside was covered in something and looked disgusting. Hair in the shower. Never plan on staying there again. Terrible experience. 

Daniel 

on Expedia

a year ago

AC unit did not work. Room was a bit stuffy. Went down twice for breakfast. Both times Coffee Pot was empty and no muffins, bagels, etc. Never replenished 

Robin 

on Expedia

a year ago

I didn’t like the customer service, receptionist was really rude. 

Anonymous 

on Expedia

a year ago

Avoid at all costs Terrible booking for multiple reasons. Place felt gross and I tried to avoid spending time here. Upon entry the sliding front door is broken - completely removed from the frame. Was like that when we arrived and left. Lobby is tiny and that’s where they serve “continental breakfast” - a sad table with coffee and a few food items. Receptionist often isn’t even around. Worst though was the rancid smell wafting through the lobbies. Like spoiled fish, later mingling with pot (despite this being a no smoking ho... read more

Elvira 

on Expedia

a year ago

Las llaves de las habitaciones no fuinciovan y no ay ningún personal para atender el problema en los pasillos muy mal olor y no prevén desayuno como dice en la descripción muy mal lugar