Extended Stay America - Chicago - Elmhurst - O'Hare

Anonymous 

on Expedia

6 years ago

mosquitos in lobby, stinking rooms , nothing in room 

Nate 

on Expedia

6 years ago

I found a half eaten ceasar salad left in the fridge upon check in.. the room had potatoe chip crumbs on the floor and there were hand prints all over the window at chest height.. 

Anonymous 

on Expedia

6 years ago

Ok but not great 

Anonymous 

on Expedia

6 years ago

They did not maintain the cleanliness and staff were not responding properly.. 

Anonymous 

on Expedia

6 years ago

The hotel room was not very clean to begin with. The carpet was a little sticky, room had a damp smell, bathroom tile and door were scuffed and very old. There was no coffee maker until asked. Not a good variety for breakfast. I liked that they had all-polyester pillows since I am against animal abuse, I specifically asked for feather-free room they ensured that for me. They also had a key return policy where they donate for every key card returned. Other than that it was a very mediocre stay, but I guess that’s what we pay ... read more

Anonymous 

on Expedia

6 years ago

Filthy hotel. Does the cleaning staff know how to use a vacuum cleaner or mop??