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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable stay
Business response:
Sanjay,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The room I stay in was beautiful and big 💕👍 The only complain I have is there is a massive smell of cigarettes in the elevator ..
Business response:
Lucy, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your spacious suite and had a pleasant stay with us. Also, we have asked our housekeeping team to deep clean the elevator to remove the smoke odor. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Franette, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Easy place to stay when stopping through Chicago on your way somewhere else. Nice that we could have a dog friendly room, although the room smelled like smoke and we would have preferred a non-smoking dog friendly room.
Business response:
Christy, it was a pleasure having you as our guest at Extended Stay America. We are delighted to know you had a great stay with us and that our offerings were to your satisfaction. The feedback for the odor is shared with our housekeeping team to do deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Vitor, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
not very clean
Business response:
Thank you for being our guest. We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
Nice hotel close to the airport, clean and breackfast all the time
Business response:
Ana, thank you for taking the time to review your experience at Extended Stay America. We are pleased to read that you loved our proximity to the airport and the breakfast we serve. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
My stay was uncomfortable other than my room smell like nothing but cat piss floor was wet by air conditioner sounded like nothing but animals on that floor did like my room but didn't complains only there for weekend...never again room 219
Business response:
Janique, thank you for your feedback. We apologize for the difficulties you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team, and has asked them to deep clean the room to remove the smell. Our maintenance team is also rectifying the issues with the AC. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,295 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.