Extended Stay America - Chicago - Lombard - Oak Brook

Anonymous 

on Expedia

7 years ago

Don’t stay at extended stay There was the smell of marijuana in the hotel Room service didn’t clean my room I had to ask for clean towels over all stay was terrible I wish I could have gotten my money back I wouldn’t want to wish this hotel to my worst enemy !!!!!!! 

Demarlo 

on Expedia

7 years ago

Unhappy No bedding and room not clean. Customer service just poor. Offered no assistance when informing them of the conditions of room nor a discount. 

Antoinette 

on Expedia

7 years ago

The night work was very rude and a racist to me and my company 

Gabe 

on Expedia

7 years ago

Nice Room. First Inwill day that I got a nice room very cofty, but when no one comes to clean the room during the day, that’s terrible! I stayed two nights here, the first day was ok but when I returned at night for the second night and found the room just like you left it, everything else falls apart. I when to let them know to the front desk about my room is not clean, all they said was “I’m sorry, no one is here to clean your room” . Also, not a complain but it was listed that has “Free breakfast” and all there is is Free... read more

jack 

on Expedia

7 years ago

horrible no amenities. room smelt of burnt gas stove and food. towels had hair pieces of all colors. 

Will 

on Expedia

7 years ago

Dirty Room was dirty AC didn't work room was dirty AC didn't work hair in sink clogged up request the towels never got them no housekeeping had to switch rooms twice hairs on desk bears in the refrigerator daughter found pill on floor 

Sheree 

on Expedia

7 years ago

Needs more house cleaning work The room didn't have towels. The bath tub looked like it had not been cleaned from a previous stay. I found hair all over the room. We had to wait a good 10 minutes for the elevator that seemed to be broken. 

Anonymous 

on Expedia

7 years ago

Room was dirty. Had to ask two days in a roll for cleaning.