Extended Stay America - Chicago - Lombard - Oak Brook

b ware 

on Expedia

7 years ago

SPEND MONEY TO STAY ELSE WHERE Door was hard to open because of previous damage. Restroom was not clean, trash was left under the sink , You can hear the night staff going in and out of a room All night and can hear the front desk phone ringing . Breakfast sucks and good luck getting front desk help 

O 

on Expedia

7 years ago

Cheap Cheap hotel and staff doesn't really care. I stayed here for 7 days they didn't clean my room not even once, even though I went to the front desk and asked them to clean it. I even had to go downstairs to get myself a new set of towels. But hey...it's cheap 

Anonymous 

on Expedia

7 years ago

Horror It was a bad experience and I'm tired of sending emails because no one is doing anything 

Leonard 

on Expedia

7 years ago

STAY AWAY. No help, no one at desk day or night. 

Anonymous 

on Expedia

8 years ago

No comment - just that terrible No comment - would take a book to describe how terrible the experience was. Management was almost non available and not helpful unless you seek after them. No forward services attempts - just unhosiptiable 

Rudra Prasad 

on Expedia

8 years ago

Worst hotel is extended stay America. I would request all the travellers not to book this hotel to stay. This is one of the worst hotel I have ever experienced. 

Eder 

on Expedia

8 years ago

Horrible I stayed for two days, Sunday and Monday. They don't do room service unless you stay over 5 days or so they said. If you request towels, you need to go to the front desk and track down the person. They advertise free breakfast, Lie, all they have muffins and some granola bars. Didn't even had coffe on my second day. The sheets on my bed smelled like body odor and had hairs that looked horrible like pubic hair, oviusly didn't even bother to change and put clean ones. Definitely wouldn't recommend this Hotel, that... read more

Dcparaiso 

on Expedia

8 years ago

Oakbrook Extended Stay - pretty ghetto... I've stayed at other Extended Stay hotels before so i thought this one specially located in Oakbrook would not disappoint. Well this was very disappointing. Here are my issues: As I checked in, had to wait for a receptionist for about 15 minutes - nobody else around. The cooking odor in the lobby was almost unbearable - it's Extended Stay so maybe some folks cooked their meals. I finally got to the room - not too bad - but the 2nd lock on the door was broken - hope 1 lock is good e... read more

C 

on Expedia

8 years ago

Meh I stayed here for 1 week. Thankfully the room was free of bed bugs but this hotel has yet to be renovated so the counters were warped with holes, the carpet was dirty, and the linens were worn through in spots. I also noticed small beetle bugs on the kitchen counter and bathroom floor - I later determined that they got in under the door. I arrived pretty late at night so after my surface inspection of the room, I collapsed in the bed. The next morning I went to shower and found multiple hairs (possibly pubic) in the tub.... read more