Extended Stay America - Chicago - Lombard - Oak Brook

Heather 

on Expedia

a year ago

The front desk people were preoccupied with their personal phone conversations, when asked a question they came across that it was annoying. My husband was crabbed at for having a our dog with us even though we paid a pet fee. Our room the toilet paper holder was broken 

Kaylyn 

on Expedia

a year ago

The rooms smelt like marijuana , the door had to be pushed so hard to open , the bathtub was filled with mold , the vent on wall was hanging off , the window had glass cracked going down it . For how nice of a area and outside the hotel looked , I was very disappointed 

Erica 

on Expedia

a year ago

I do not think it is safe for anyone to reserve this hotel. My room was infested with roaches, almost everything was broken, poor smell, and no house cleaning services at all. No one at the front desk was able to help me due to being short on staff and low on supplies. And and I must not forget, lots of mold inside of the tub which made me cough. Please, no one stay here. 

katsha 

on Expedia

a year ago

This hotel is out dated Staff wasn’t friendly or professional Bugs in room Foul odor in bathroom with no ventilation Had to take out your own trash 

Aziz 

on Expedia

a year ago

Service non professionnel, à fuir ! J’avais choisi cet hôtel pour la possibilité de cuisiner mes repas et faire du sport, ce que confirmait l’annonce. Arrivé samedi après-midi pour repartir lundi matin. Ils m’ont dit le samedi soir qu’il fallait attendre le matin pour les ustensiles de cuisine et la machine à café (il n’y avait rien dans la chambre. J’ai dû dîner dehors alors que je ne voulais pas. Le matin du dimanche j’ai demandé à deux personnes inactives derrière l’accueil s’ils pouvaient me donner le coking set. Ils m’o... read more

Anonymous 

on Expedia

a year ago

Visit The toilet wasn’t properly cleaned and I the remote control wasn’t working. I called the service desk and the person said i had to wait until the next day. I didn’t take pictures due to disbelief. 

sean 

on Expedia

a year ago

Dirty, noisy and worn down, all the doors had to be forced closed. The staff that was there when i checked in was great, but the lady when i left in the morning was rude to the point of being insulting. 

Ernest 

on Expedia

a year ago

Very unsanitary room!! Hair in bath tub loud refrigerator broken split hvac unit 

Vianey 

on Expedia

2 years ago

Huelen muy mal los cuartos tienen muchas cosas sin servir y el servicio pésimo