Extended Stay America - Chicago - Lombard - Oak Brook

Anonymous 

on Expedia

4 years ago

There was nothing to like about the property. A free breakfast daily was advertised when we paid, no breakfast was available. The room was atrocious. The microwave was 22 years old and so Grody. The refrigerator was all dented up. The paint on the bathroom door Not only was peeling but the door handle on the inside broke off and I was trapped inside the bathroom. The whole place needs to be guarded and rehabbed. Half the time the staff was not at the front desk. No security. One night a dog barked all night long when manager... read more

Anonymous 

on Expedia

4 years ago

The location is quite nice as it’s near the highway and right off butterfield road. That however is where the good comments end. The rooms were “ok”. Getting a refrigerator and microwave is nice and is the only reason the review isn’t worse. The floors were sticky and slippery. The carpet was damp. If you didn’t put your socks and shoes on in the tub after washing your feet you are guaranteed bad foot oder. The pillows are lightweight and lack effective support. And the AC is either too cold or the room is too still. Lastly ... read more

Anonymous 

on Expedia

4 years ago

They gave my room away and told me to call Expedia to get a refund 

Erick 

on Expedia

4 years ago

SUCKED HORRIBLY 

Omaira 

on Expedia

4 years ago

Sold out and left homeless Terrible we showed up and they told us that the hotel was sold out. We had to leave! I would want my money back!!