Extended Stay America - Chicago - Lombard - Oak Brook

Anonymous 

on Expedia

5 years ago

It was a terrible experience all over. Not expected, breakfast is terrible 

Kashif 

on Expedia

5 years ago

Cleanliness is very poor, breakfast is only coffee with muffin & bar( If you lucky). Location is great, there is no excitement staying in hotel its just location i liked 

Anonymous 

on Expedia

5 years ago

This property had a hard late check in. Unfortunately there was a traffic jam that affected traffic anout an hour or so. They wouldnt allow me to check in agyer 1130pm. I made at 1133pm, Thankfully. But otherthan that coming from out of town alone, I wouldnt have had a room had I arrived any later. I think they should allow you to check in whever you want, the rrom was paid for. I probably wont use this hotel chain in my furture travels. That was a very stressful moment. I was prepared to stay in a chair in the lounge. 

Chandrasekhar 

on Expedia

5 years ago

Not so good choice :( Not so good about the hotel. 1. Be aware that any stay less than 7 days in any ESA hotel would NOT give you any room service, let it be cleaning/changing towels/etc. 2. The bathroom lights didn't work, for which I had to complain few times, didn't fix it still either. (reason being it was a Sunday & mechanic wasn't around :( ) I wasn't even offered an alternative room 

Jalal 

on Expedia

5 years ago

I was escorted out of hotel by police. Underlying cause... I went to lobby with no shirt on 

Anonymous 

on Expedia

5 years ago

The manager was very rude to my guest.