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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Please people don’t stay here it’s not safe it’s not safe and it’s so loud we had reserved for 3 night and just ended staying 1 night front desk don’t care we couldn’t sleep all night I called several times and they were rude to me please don’t stay her we ended getting another hotel if I could rated them 0 stars I would
Business response:
Dear Yuri, Thank you for your feedback. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide ... read more
Room was not clean good shower dirty towels not clean had blood on one just a bad stay completely
Business response:
Dear Phillip, Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for any inconvenience caused due to the unclean and uncomfortable room you experienced during your stay. Our top priority is to exceed our guests' expectations, and we are disappointed that we could not do the same for you. We understand the importance of providing fresh and clean accommodations, and to ensure that we are flawlessly preparing each room for our guests, we will follow up with our housekeeping staff... read more
Check-in employee - unwelcoming. Hallways very dirty and smelly. Recommend for low budget customers only.
Business response:
Dear Yog, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from our check-in staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Sincerely,Hotel Management
Breakfast needs improvement. Fruits need to be added. Toast and bakery items can be added easily. Yogurt should be added. Carpets need to be cleaned.
Business response:
Dear Yog, Thank you for staying with us and taking the time to share your feedback. We are sorry to hear that our grab-and-go breakfast options did not meet your expectations, and we apologize for any concerns you had regarding the cleanliness of the carpets. Your feedback is highly appreciated and will be shared with our management team to improve our breakfast choices and ensure our housekeeping staff prepares rooms flawlessly for our guests. If you plan to visit our city again, we hope to have the opportunity to enhance y... read more
Lots of time when you go to a hotel and you felt the room is not cleaned but you have no proof. This room is so visible on the dirtiness. There are pets' hair on the chair. The vinyl floor in the bathroom and kitchen are sticky. The room has no paper cups, no shampoo, no cloth hanger, no coffee maker. the front desk lady is super nice and I got all above, but annoying that you have to make extra trips while elevator is down. The heater and bathroom fan made very loud noise that hurts your ears.
Business response:
Dear Paulus, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness and maintenance of rooms for all guests, and we will ensure this is addressed appropriately. Our front desk team works all around to improve your time with us, and we appreciate your remarks about them. Please return on your next visit to the area so we can show you our commitmen... read more
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 2,996 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.