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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very outdated the tv was small and the floors were sticky. For what I paid for just a night stay I was VERY disappointed!!!
Business response:
Dear Regina, We are disappointed we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
The carpet in the room smelled like urine, the hall and the elevator was nasty!
Business response:
Dear D'ionna, Thank you for staying with us and sharing your review. We are disappointed to read about the cleanliness issue with our hotel, and we will address this immediately. Our staff's top priority is to provide a clean environment for our guests; therefore, we are genuinely sorry for not meeting these expectations. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the experience you deserve.Sincerely,Hotel Management
Bad room ⭐️ The room was decent but the sinks in the kitchen area and counter tops were very old and needed repair! And when my wife turned the lights on coming into the room the power went out.. I had to manually turned them back on from the fuse box stationed in the room. The bed was also lumpy and was old…. Would not recommend staying here!
Business response:
Dear Anthony, We are sorry we failed to meet your expectations and hope you will accept our apologies for the issues you encountered. We strive to provide comfortable and well-maintained accommodations for our guests, and we are sorry this was not your impression. Although this does not change what transpired, we will share your comments with our maintenance team to ensure a satisfying visit for future guests. Please know what you experienced is not typical for us, and we encourage you to try us again. We are confident you w... read more
I didnt stay long I was laying in the bed and spotted a bed bug didnt like the attitude of the man at the front got dressed and left the property no ice mahine
Business response:
Dear Brian, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment and follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. We regret that this issue compromised your experience. Thank you again for bringing this to our attention, and we hope to welcome you back soon for a much-improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 2,996 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.