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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lots of time when you go to a hotel and you felt the room is not cleaned but you have no proof. This room is so visible on the dirtiness. There are pets' hair on the chair. The vinyl floor in the bathroom and kitchen are sticky. The room has no paper cups, no shampoo, no cloth hanger, no coffee maker. the front desk lady is super nice and I got all above, but annoying that you have to make extra trips while elevator is down. The heater and bathroom fan made very loud noise that hurts your ears.
Business response:
Dear Paulus, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness and maintenance of rooms for all guests, and we will ensure this is addressed appropriately. Our front desk team works all around to improve your time with us, and we appreciate your remarks about them. Please return on your next visit to the area so we can show you our commitmen... read more
No aceptan efectivo
Business response:
Dear Fatima, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are genuinely sorry for the frustration you were caused. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Super dirty and smelt bad, but you get what you pay for.
Business response:
Dear Sydney, Thank you for your candid review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely, Hotel Management
Uncomfortable Hotel doesn’t look like the photos online. When we checked in, the lobby smelled like weed. Hotel is very outdated. Bed is so uncomfortable, no thick blankets, Ac/heater unit keeps turning off and on. Bathroom has mildew and needs some serious remodeling Carpets looks like it hasn’t been cleaned. I got itchy in the middle of the night and couldn’t sleep. Good thing we only stayed here overnight because I felt so uncomfortable. I wouldn’t be staying here again.
Business response:
Dear Krishna, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. Sincerely,Hotel Management
Bed hurt my back and blanket was not warm enough
Business response:
Dear Rudy, Thank you for taking the time to write a review regarding your recent stay with us. Please accept our apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. Please be assured we will address this with the concerned for improvement, and we hope you give us another opportunity to meet your expectations on your next stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,165 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.