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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not worth for breakfast . No proper support rooms are little smelling and old. I prefer not for staying more than 2 days for shorter stay with price less than 80 bucks worth
Business response:
Dear Rajkumar, Thank you for choosing us. We are sorry for your disappointment and the inconvenience caused while you were here. Also, we regret our breakfast choices were not to your expectations. Your remarks about the dissatisfaction are shared with the concerned team for improvement. Our aim is to provide every guest with an exceptional stay. Please give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Carpets on hallway stink
Business response:
Dear Moussa, Thank you for sharing your feedback following your recent stay at our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. Rest assured, we have addressed your concerns with our housekeeping team to address this immediately. We appreciate your feedback and hope you will consider us again when you return to the area.Sincerely,Hotel Management
They had bed bugs , didn’t want to give me a refund or a different room .. or a discount or nothing .. don’t go there , I left at 3am .. got there at 10pm
Business response:
Dear YoDaddy, Thank you for your review. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We're very careful about keeping our rooms clean and pest-free. We'll inspect and treat the room you were in, just to be safe. Please accept our apologies for the staff's inappropriate behavior, and it will be addressed on a priority basis. Thank you for your feedback, and please reach out to us to discuss this further.Sincerely,Hotel Management
It was advertised as having a pool and hot tub which it did not. The hotel smells bad. No Utensils were provided with the kitchen. Gum was on my headboard and sunflower seeds in my bathroom.
Business response:
Dear Mattielou, Thank you for choosing us and sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sinc... read more
Power outage, when addressed with staff , I was told to go check the breakers. Too many dogs . Smells bad .
Business response:
Dear Cynthia, Thank you for evaluating your stay. We are sorry for the unexpected incident during your visit and would like to offer our apologies for the inconvenience this caused. Our maintenance team is working on getting our operations back to normal. We are so sorry this happened while you were here. Again, we are sorry for this event that was beyond our control, and we hope you will give us another opportunity to host you in the future.Sincerely,Hotel Management
The staff is extremely rude, nasty, unprofessional and the list goes on. Jessica is the worst and so was the manager on duty.
Business response:
Dear Cylotte, Thank you for evaluating your stay. We apologize for your issues with our staff. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management
The room smells a lot a cigarette I can’t sleep as well a lot of cough caused by the bad odor of cigarette
Business response:
Dear ALEJANDRA, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We apologize for any inconvenience caused and will do our best to ensure that this does not happen again in the future. We hope you will return so we can make it up to you. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,165 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.