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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad room ⭐️ The room was decent but the sinks in the kitchen area and counter tops were very old and needed repair! And when my wife turned the lights on coming into the room the power went out.. I had to manually turned them back on from the fuse box stationed in the room. The bed was also lumpy and was old…. Would not recommend staying here!
Business response:
Dear Anthony, We are sorry we failed to meet your expectations and hope you will accept our apologies for the issues you encountered. We strive to provide comfortable and well-maintained accommodations for our guests, and we are sorry this was not your impression. Although this does not change what transpired, we will share your comments with our maintenance team to ensure a satisfying visit for future guests. Please know what you experienced is not typical for us, and we encourage you to try us again. We are confident you w... read more
I didnt stay long I was laying in the bed and spotted a bed bug didnt like the attitude of the man at the front got dressed and left the property no ice mahine
Business response:
Dear Brian, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment and follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. We regret that this issue compromised your experience. Thank you again for bringing this to our attention, and we hope to welcome you back soon for a much-improved experience.Sincerely,Hotel Management
Stay some where else!!! Room is out dated, dirty and gross. Floor is sticky, curtains have blood stain, fridge is t even cold.
Business response:
Dear Shannon, We apologize for the areas of our hotel that impacted your experience. Our team aims to deliver exceptional service and clean and comfortable suites for every guest. Therefore, we appreciate you letting us know how you feel about our property, as it always helps us improve our accommodations for future visitors. We have shared your concerns with the appropriate leaders to ensure that our guests receive the excellent experience they deserve moving forward. We hope you will revisit us for a much-improved stay.Sin... read more
This is not a hotel this property is a motel subjects run up and down the stairwell; the stay is NOT as it is shown on line. old, smelly rust on items, burn stains on dresser like someone dropped a crack pipe on it and old off white dingy towels. Their adverting is a scam you will be very disappointed. You’ve been WARNED!!!!
Business response:
Dear LATRICIA, Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
I cancelled room and I was still charged for the room.
Business response:
Dear Ashley, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are sorry your stay was anything other than exceptional. Please contact the front desk directly for further assistance. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Do not stay here !! From the second we walked in my husband and I didn’t have a good feeling about it. Then got into the sketchy elevator the made noises that it shouldn’t. IMMEDIATELY walking into the room it smelled so bad and looked absolutely disgusting. We never even put anything down . Went right back down and got a refund.
Business response:
Dear Guest, Thank you for your comments about our hotel. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. Please give us another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
The hotel was fine until I entered the smoking room. cigarette smoke took over everything.
Business response:
Dear Shikistian, Thank you for being our guest and for the valued feedback. We are so sorry for the smokey stay. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for letting us know. It was a pleasure to have you as our guest and we hope to have you back for the seamless visit you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,165 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.