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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
My tub flooded with dirt from my own body of course. I told a man who worked there he said someone would check it out. I wasn’t offered a new room or anything. I was patient and I complained the next day. They still acted oblivious and made it my fault for staying. When I was doing them a favor by being patient. Expedia didn’t communicate with the hotel correctly. It was very annoying. And never again!
Business response:
Princess, thank you for staying with us and for sharing your concerns. We are sorry you were inconvenienced by maintenance issues in your bathroom and for our lack of responsiveness while you were here. The service that you described is not typical for us, and steps have been taken to address the issue. We encourage you to give us the opportunity to restore your faith in our hotel on your next visit to this area. Sincerely, Hotel Management
Business response:
We are very sorry your stay did not meet your expectations. We never want any of our guests to leave unhappy; therefore, we apologize for not delivering the experience you deserve. We would like to regain your trust, and we hope to host you again in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
We are very sorry your stay did not meet your expectations. We never want any of our guests to leave unhappy; therefore, we apologize for not delivering the experience you deserve. We would like to regain your trust, and we hope to host you again in the future. Sincerely, Hotel Management
Business response:
Jose, we are very sorry we failed to deliver the exceptional experience you deserved. We apologize for not being at our best during your stay, and we hope you will give us an opportunity to restore your faith in us. Sincerely, Hotel Management
Disapointed Travler My room was very spartan. NO pictures on the wall. No clock/ radio had only 1 face cloth in a double room Room was not cleaned after first night. Breakfast was a huge let down. No closet or anywhere to hang clothes.
Business response:
Terry, thank you for being our guest. Please accept our apologies for our rooms not meeting your expectations. Kindly note, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, but we are happy to offer this service to you at a minimal fee. We are also sorry our grab-and-go breakfast was not of your liking. We will make a note of your feedback as we plan any changes to our breakfast. We hope you will return so we can make it up to you. Sincerely, Hotel Management
No room service, house keeping. Have to walk to front seat to request more towels. Sheets and pillows smell like smoke. In a no smoking room.
Business response:
Thank you for being our guest. We are sorry to read that your non-smoking room had a smoke odor. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,000 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.